At jiliza, your privacy is not an afterthought — it's a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have under Philippine law to control your own information.
📅 Last Updated: January 2026Six pillars that define how jiliza handles your personal data — clearly, responsibly, and in full compliance with Philippine law.
jiliza fully complies with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules. Your rights as a data subject are recognized and protected at every step.
We only collect personal data that is necessary for operating your jiliza account, processing transactions, verifying your identity, and complying with regulatory requirements. Nothing more.
Your data is protected by SSL/TLS encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorized jiliza personnel on a strict need-to-know basis.
jiliza does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is yours — we are simply its custodian while you use our platform.
You have the right to access, correct, delete, and port your personal data. You can also object to certain types of processing. jiliza makes it straightforward to exercise all of these rights.
We've written this Privacy Policy in plain English so every Filipino player can understand exactly how their data is handled — no confusing legal jargon, no hidden clauses buried in fine print.
jiliza ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jiliza online gaming platform ("Platform"). This Privacy Policy ("Policy") describes how jiliza collects, uses, stores, shares, and protects personal information in connection with your use of the Platform.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. It should be read together with our Terms & Conditions, which govern your use of the jiliza Platform.
By registering for a jiliza account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform.
When you create a jiliza account, we collect the following information:
To comply with PAGCOR regulations and anti-money laundering requirements, we may collect:
We collect information necessary to process deposits and withdrawals, including GCash account references, PayMaya / Maya account references, bank account details (account name and number), and transaction history. We do not store full payment card numbers on our servers.
We collect records of your gaming activity on the Platform, including games played, wagers placed, wins and losses, bonus usage, session duration, and responsible gaming tool settings.
When you access the Platform, we automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, referring URLs, pages visited, and timestamps of access.
We retain records of communications between you and jiliza, including live chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.
jiliza uses your personal data for the following purposes:
jiliza processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jiliza may share your personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors, identity verification providers, cloud hosting providers, customer support platforms, and analytics services. All such providers are contractually bound to process your data only on jiliza's instructions and in accordance with applicable data protection laws.
jiliza may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of jiliza's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.
jiliza does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. Any sharing of data is strictly limited to the purposes described in this Policy.
Cookies are small text files placed on your device when you visit the jiliza Platform. They help us recognize your browser, remember your preferences, keep your session active, and understand how you interact with the Platform.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the jiliza Platform, including the ability to log in to your account.
jiliza retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jiliza's data disposal procedures.
jiliza implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliza will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliza:
Request a copy of the personal data jiliza holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your jiliza account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Request that jiliza restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 12. jiliza will respond to all verified data subject requests within thirty (30) days of receipt. We may request proof of identity before processing your request.
If you believe jiliza has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The jiliza Platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing casino-style gambling in the Philippines. jiliza does not knowingly collect personal data from persons under the age of 21.
If jiliza becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete all personal data collected, and report the matter to the appropriate authorities where required. If you believe a minor has registered on the Platform, please contact us immediately at the details provided in Section 12.
jiliza reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this Policy. Your continued use of the jiliza Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how jiliza protects your personal data.
jiliza has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:
For complaints that have not been resolved to your satisfaction, you may contact the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.
Play with confidence knowing your personal information is protected by industry-standard security and Philippine data privacy law. Join thousands of Filipino players who trust jiliza every day.
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